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Unknown object on PSB
Jussi72
Posts: 1 Security Scout
I installed Server protection to Windows server 2016. Server can communicate to PSB portal, but it is still unknown status. How I can debug this from PSB side or server side
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Hello Jussi72,
You can try to check the following logs on the server:
1. c:\ProgramData\F-Secure\Logs\FSAUA\fsaua.log
It should contain entries: "Downloaded...", "Installation of ... : Success","Update check completed successfully".
2. c:\ProgramData\F-Secure\Logs\FSAUA\fsbwupst.log
It should contain several "Message prepared and queued" entries.
If mentioned logs fit the requirements, please, contact support. We will check the portal side.
Best regards,
Vad
1
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