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DataGuard problem

NO_Socialism
NO_Socialism Posts: 3 Security Scout
edited June 2024 in Elements Endpoint Protection (EPP)

Hi, I have a problem with Dataguard, when one host on the network open a file from File Server (from unit Z:) and make a changue in the file to then be able to save it in Desktop, we don´t know why Dataguard makes a block when I already made the exlusion,  then appear this message:

 

                                                            "c:\Users\icardenas\Desktop\example.xlsx

                                                               Don´t have permissions to save in this Location

                                                   ¿Would you like to save in Documents like alternative option?

 

Comments

  • SergeH
    SergeH Staff Posts: 63 W/ Former Staff

    Hello,

    Could you please fill a support request about it?

    We will probably need to check the exclusion in the profile as well as the fsdiag of the machine to understand the issue.

     

    Best regards,

    Serge

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