Cloud identity management agent causes AV alert

We are using Jumpcloud's cloud based identity management in our systems and now it seems after Computer Protection upgrade, we are getting AV alerts from all systems.

 

I guess one solution would be to drop this file for being checked, but is that the best an donly option?

 

F-Secure Protection Service for Business has identified the following security incidents:

2018-11-25T23:54:28,server1,Gen:Variant.Babar.14174,File,Quarantined,C:\Program Files (x86)\JumpCloud\jumpcloud-agent.exe,,*company*,SYSTEM

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