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CAN NOT SAVE A CHANGUE IN A PROFILE ON PSB

NO_Socialism
NO_Socialism Posts: 3 Contributor
edited June 2024 in Elements Endpoint Protection (EPP)

Hi, we have a problem with a client on PSB, he wants to make a changue in a profile (default profile)

PROFILE.jpg

 

 

 

in the Firewall serttings but when try to press the button to "Save and publish" just unable, turn gray color like the picture bellow

unable.jpgI will appreciate any help.

Comments

  • Sethu Laks
    Sethu Laks Staff, Moderator Posts: 309 W/ Moderator

    Hello @NO_Socialism,

     

    Based on your screen shot, there is a limitation in the profile editor and due to the arrival of Computer Protection it is unlikely to get patched.  There are two main reason that why you are unable to make changes on the profile.


    1. Profile is being edited by other user.  As such, you may try to check later time to access the portal and see if you can already make the changes.
    2. Your login do not have admin rights. For that, you will have to get in touch with your administrator who will make the changes for you. 


  • SergeH
    SergeH Posts: 63

    Hello,

    If tips 1 and 2 above do not help, please fill a request in our support form and we will fix it.

    Regards, Serge

This discussion has been closed.

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