Unable Install Win 10 cumulative updates on F-Secure clients

DiAmi

Windows 10 machines have F-Secure PSB Workstation Security 12.01 build 283 and they all have the same issue, unable install Win 10 cumulative updates, even if I download manually the update from MS Update catalog. I tried on one machine "Unload and allow all network traffic" and after that the windows cumulative update has been installed successfully. Any idea what could the problem? I have a lot machine where in PSB portal under Software updates and client has the status "Security Cumulative Update for Windows 10 Version 1703: January 8, 2019 (KB4480973)" -> Could not install update: installation timed out

fedool

Hello,

 

Can you collect fsdiag and send me a link as a private message? I can check what is blocking it.

DiAmi

Now tested and the seems everything worked now! Thank you very much for you help!!!

fedool

Just for future references, recommendation was to add these folders to exclusion list:

c:\Windows\SoftwareDistribution\

c:\Windows\WinSxS\

c:\System Volume Information