F SECURE BLOCKING MY INTERNET CONNECTION

Hello All,
I am having problems with my F-secure malware protector. When the malware protector is on, it prevents all applications from accessing the internet including outlook and chrome; But when I switch it off the apps can connect to the internet.
How can I mitigate this problem?
Comments
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Hello,
I am only an F-Secure user (their home solutions).
Sounds a little be strange! Maybe it is good to know more information about your situation:
->> what is your device and OS? Is it mobile phone or laptop, desktop? Windows, Android, Mac?
->> what is your F-Secure solution? And maybe version?
https://community.f-secure.com/t5/Common-topics/How-can-I-find-out-what-F-Secure/ta-p/87491
If it is tricky to find such information - maybe a screenshot is enough.
Thanks!