F SECURE BLOCKING MY INTERNET CONNECTION

Samm

Hello All,

I am having problems with my F-secure malware protector. When the malware protector is on, it prevents all applications from accessing the internet including outlook and chrome; But when I switch it off the apps can connect to the internet. 

How can I mitigate this problem?

Ukko

Hello,

 

I am only an F-Secure user (their home solutions).

 

Sounds a little be strange! Maybe it is good to know more information about your situation:

 

->> what is your device and OS? Is it mobile phone or laptop, desktop? Windows, Android, Mac?

->> what is your F-Secure solution? And maybe version?

https://community.f-secure.com/t5/Common-topics/How-can-I-find-out-what-F-Secure/ta-p/87491

If it is tricky to find such information - maybe a screenshot is enough.

 

Thanks!

Samm

Hello Ukko.

Thanks for reaching out. I am using HP zbook 15u G5 laptop; The OS is windows 10 pro 64bit; The F-secure solution is Computer Protection 19.1 F-Secure One Client (PSB) 4.01.168.

I hope that will help.