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Samm W/ Alumni Posts: 2 Security Scout

Hello All,

I am having problems with my F-secure malware protector. When the malware protector is on, it prevents all applications from accessing the internet including outlook and chrome; But when I switch it off the apps can connect to the internet. 

How can I mitigate this problem?


  • Ukko
    Ukko W/ Alumni Posts: 39 Cybercrime Crusader



    I am only an F-Secure user (their home solutions).


    Sounds a little be strange! Maybe it is good to know more information about your situation:


    ->> what is your device and OS? Is it mobile phone or laptop, desktop? Windows, Android, Mac?

    ->> what is your F-Secure solution? And maybe version?

    If it is tricky to find such information - maybe a screenshot is enough.



  • Samm
    Samm W/ Alumni Posts: 2 Security Scout

    Hello Ukko.

    Thanks for reaching out. I am using HP zbook 15u G5 laptop; The OS is windows 10 pro 64bit; The F-secure solution is Computer Protection 19.1 F-Secure One Client (PSB) 4.01.168.

    I hope that will help.

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