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install in windows 7 fail directly

PW58

PW58 Posts: 2 Security Scout

February 2019 edited June 20 in Elements Endpoint Protection (EPP)

One off the computers can not start the client installer, nothing happend.

Windows 7 pro latest.

What to do?

0

Comments

PW58 Posts: 2 Security Scout

February 2019

It is PSBInstaller 4.3.126.0 that fail

0
fedool Posts: 162 Threat Terminator

February 2019

Hello,

Please run https://download.f-secure.com/support/tools/fsdiag/fsdiag_standalone.exe and send link to zip file it collects to me as Private message. I can check what's wrong.

Thank you

0

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