To stay updated on your favorite discussions, please create an account or log in. Then, click the Bookmark icon to subscribe and receive mail and platform notifications.

PSB server Subscription has ceased

GoldenNugget
GoldenNugget Alumni Posts: 3 Security Scout
in WithSecure Elements Endpoint Protection

First of alll the license is valid: 17 may 2020

 

I have two options Renew now or enter key. If try to enter the key again it complains that the key is already in use.

 

What could have triggered this? I know that we have extended the amount of licenses but still the same key. And what should I do to fix this?

Like

Comments

  • fedool
    fedool WSAccount, WSEmployee, KB_publish_changelogs Posts: 162 WithSecure Employee

    Hello,

     

    You need to collect logs with Support Tool (fsdiag) and open a support ticket so we can get them and figure out what is wrong. Please add also link to this post to your support ticket.

     

    Like
This discussion has been closed.

Categories