PSB Computer Protection Premium - Dataguard blocking msiexec

I have a user trying to install an application that dataguard is blocking. This application launches msiexec.exe which in turns try to access a location %userprofile%\Documents\(Extracted folder from download)... as this is where the installation package was downloaded to. I have tried to add this location as excluded and as trusted on the ACLs on dataguard, however the problem still re-occurs.

For obvious reasons I do not want to set msiexec as trusted, what is another way that I can work around this to get the application installed?

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Comments

CliveC

Kiitos, it makes sense, will amend the directory where the file is installed from.

fedool

Hello,

Dataguard internally does not have exclusions and only has one set of folders - folders to protect. Because of that, "exclusion list" is only applied to monitored folders and removes folders from there. You cannot have %documents% as a protected folder and then remove %documents%\subfolder from it.

Because of this limitation, if you want to protect entire %documents%, you cannot exclude from protection anything under this folder.