Error in security event pilot

Shahar19

Hi,

I can't connect to the page of event security pilot I get this error:

Internal server error. Please try again later.TX-ID: 0000-is5dhr0dajahfmmd

How can I solve it?

f-secure event.PNG

JamesC

Hi Shahar

Please advise which PSB Portal are you on ? US or Europe ?

Shahar19

I think that US where can I check this?

JamesC

Hi Shahr

It should mention in the URL when you login to the PSB Portal; EMEA, AMER https://amer.psb.f-secure.com

PetriKuikka

Hi,

we originally had on 21-23rd of Dec problem with Security events on APAC and AMER portals. That was fixed on 23rd, but it seems that for some small percentage of the users on EMEA and EMEA2 portals still had the same problem from 24-28th. We have now applied same fix for these portals and problem should be gone for all users.

Petri

Shahar19

Okay now it's working.

But the page of the downloads aren't working