To stay updated on your favorite discussions, please create an account or log in. Then, click the Bookmark icon to subscribe and receive mail and platform notifications.

Software Updater Install fail with WAAPI_ERROR_NATIVE_API

JohnConnor Alumni Posts: 4 Security Scout

I start the installtion in the PM console of the update:

FSPM-3243-3156-4011628, UpdateName: Security Update for Microsoft Office 2016 (KB4011628) 64-Bit Edition 10.0.19042

Es erscheinen keine Meldungen im Windows Ereignis Protokoll, im fssua.log erscheint der Fehler:

Failed to install update: ...OPSWAT reason: WAAPI_ERROR_NATIVE_API

kr john


  • Vad
    Vad Alumni Posts: 1,069 Cybercrime Crusader

    Hello JohnConnor,

    Please, contact support. We will need diagnostic information from affected machine for investigation.

    Best regards,


This discussion has been closed.