Client Security Upgrade from 14.10 to 15.11 failed

Avaya
Posts: 5 New Member
All the Windows clients are running 14.10 and there is no connectivity problem with Policy Manager Console (running version 15.11) so far, at least their AV definition are up-to-date.
When I upgraded them through Policy-based installations, all failed with "Failed: download interrupted". Can someone advise what I can troubleshoot further please?
Accepted Answer
Answers
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Hello Avaya,
This fail indicates some network issue happened while the client is downloading the installer from PM Server.
You can try to do one more attempt. If the installation will fail again, we will need diagnostic information from Policy Manager, and affected client(s) for investigation.
Best regards,
Vad
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