Update version 15.30 not works

Answers
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Hi Diego
Can you please share with us more information on the scenario? You have may provided the wrong Policy Manager (PM) address in Policy Manager Console (PMC) upgrade wizard or in PMC PM address. You may need a keyreplacer hotfix for local installations.
1) What version is PM ?
2) How many hosts are affected ?
3) Is PM an upgrade or did you move PM to a new server ?
Connectivity
Test the connectivity from the host to Policy Manager Server by using the HTTP and HTTPS protocol:
- Open any web browser on the host that has F-Secure Client Security installed.
- Enter the IP address of the Policy Manager and press Enter.
- Repeat the test, only this time by using the HTTPS protocol (for example https://192.168.0.10:443/).
If the HTTP (automatic updates) and HTTPS (management agent) connections are working, a webpage from the Policy Manager Server should be displayed.
If the connection fails, troubleshoot the network connectivity between the host and Policy Manager at your end. Verify whether the host and the server can reach each other (for example through corporate firewall, switches or a proxy).
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Hi Jamesch,
we have found part of the problem, the server ip from the hosts was not correct, but after updating the version on the hosts with the correct ip the F-secure client keeps giving me this msg:
protection malfunction, restart your computer
would you know what it could be due to?
thanks.
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