V12 Client Security no longer receiving updated definitions

DavidCES

Hi,

Our V12 Client Security installations are no longer receiving updated definitions. I guess they are fairly old now so perhaps I should expect this, but can anyone confirm if this should be happening?

AndyF_PM

WithSecure (formerly F-Secure Business) has officially stopped delivering updates for 12.x series Windows clients and older.

These products are already out of support, and used a completely different scanning technology to versions 13.x and newer. As such, maintaining these older updates was costing WithSecure a non-trivial amount of money every month.

This change was communicated in advance to our Partners, and they should have informed their customer base.

WithSecure reserves the right to stop providing updates for any product that has already reached end of life (end of support), but we do generally provide updates for a short period of time after this point has been reached.

Partners can (and do) received email notification of such changes, but for end customers we advise to monitor https://www.withsecure.com/en/support/product-lifecycle-announcements which is updated appropriately (and in advance)

DavidCES

V11 also seemingly affected.

JamesC

Hi David

Both v11 and v12 have been end-of-life - https://www.f-secure.com/content/dam/f-secure/en/business/supported-products/collaterals/digital/f-secure-business-suite_supported-products.pdf

I suggest to upgrade to the latest version

DavidCES

Yes I will, but so are v13 and 14 but they still work. It'd be nice to know officially if there will be no more definitions for certain versions.

JamesC

Hi David,

We do not guarantee the updates being delivered for End-of-Life (EoL) versions, especially when EoL happened in 2018

DavidCES

Yes I understand but was just looking for confirmation. I expect someone at FSecure knows exactly what works and what doesnt. Is there somewhere I can sign up for email alerts for announcements of such things? I find the current tech trend of short lifecycles quite annoying. Sysadmins have better things to do than to be constantly updating things.