Products & Services
Tuotteet ja palvelut
Produkte und Dienstleistungen
Produits et services
Produkter och tjänster
I have premium licenses for our clients but it seems like that "Virus definition updates" and "Product updates" are not supported for the v.15.03
Is that normal or maybe I did it wrong ?
Thank you for your reply.
Noticed you have the latest Client Security for Mac v15.03.
Then yes, it is a limitation and unsupported. Kindly refer to the below where it mentions "The operation to trigger a check for new virus definition updates is not supported."
Virus definition updates are actually supported on Client Security for Mac where it should be updated automatically unless you are using it in isolated environment/having connectivity issue to Policy Manager Server or disabling the automatic updates.
Product updates - What did you mean by this ? Automatic updates to latest versions ? This is not supported yet. You need to upgrade the product manually by downloading the JAR file from our website.
Thanks for your answer.
What I mean is that I cannot choose to update virus definition and product updates as you can see in the image below.
I only have this when I select a specific client.
I can update if I select a group of clients instead.