Could not install the following update: F-Secure Ultralight Core (64-bit)

BoneBreaker23

Hi all,

Recently three of my clients have the following message:
Details: Could not install the following update: F-Secure Ultralight Core (64-bit) 2023-07-06_01 (F-Secure Client Security).
And these are constantly being emailed that it is not being updated.

I already put the hotfix on 1 of them which can be found here:
https://community.withsecure.com/en/kb/articles/29714-changes-in-support-on-microsoft-windows-minimum-patch-level and force a data base update sync, but nothing.

And the other two no hotfix yet.

What should I do to get this resolved?
I'm just afraid that soon there will be more that the Ultralight Core will not be updated.

Thank you in advance,
Karlo

JamesC

Hi @BoneBreaker23 , can you please clarify which updates were you unable to install ?

Did you perform the following two missing dependencies on your machine and check again?

• Installation of security patches released by Microsoft in September and October 2021:KB5022661—Windows support for the Azure Code Signing program - Microsoft Support
• Installation of the 'Microsoft Identity Verification Root Certificate Authority 2020' CA certificate.

JamesC

Hi @BoneBreaker23 , sorry to hear that you are not able to install Ultralight.

Can you please share which Windows version are you running ?

BoneBreaker23

Hi JamesC,

Yeah, its Windows 10 22H2.

BoneBreaker23

Thanks for your message.
I am currently on vacation.

Once back next week, I'll let you know right away.

BoneBreaker23

Thanks James, that did it.
It was the KB.

Thanks alot.