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I just installed the new version of policy manager, 16.0.
I'm unable to connect to the console.
Running the server status i obtain this :
Anyone has this issue previously ?
Support IT PASTEUR
Thank you for reaching out WithSecure Community,
Without examining the wsdiag logs, it's challenging to pinpoint the exact issue. However, we have encountered similar problems in the past and can offer some troubleshooting steps that may help resolve the issue.
From the release of WithSecure Policy Manager 15.x, we discontinued support for weak cipher suites (TLSv1 and TLSv1.1) within the TLS protocol. This change may lead to connectivity problems with older Windows hosts that lack important updates, such as KB3042058 from May 2015. This issue affects hosts running Windows 7, 8, 8.1, Server 2008 R2, Server 2012, or Server 2012 R2.
To address this, you can take the following steps:
net stop wspms
net start wspms
Now, hosts using TLSv1 and TLSv1.1 should be able to connect to the Policy Manager Server and download policies as needed.
These steps should help you troubleshoot and address the connectivity issue you're facing. If you encounter any further difficulties or require additional assistance, please don't hesitate to reach out. We're here to support you in resolving this matter.
Community Moderator | Technical Support Engineer