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Weird security alert

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Jukka
Jukka W/ Member Posts: 17 Cyber Knight

Could someone explain what this means?

Here are the most recent alerts (1) from Policy Manager.

Security alert: Unknown alert: online_safety.category_page.block
From: ****************, 2023-10-11 09:38:35 +03:00
Details: Unknown alert: online_safety.category_page.block

This email was automatically generated by F-Secure Policy Manager. Please do not reply to this message.

PM 15.30 and client 15.30

Best Answers

  • AleksandrG
    AleksandrG W/ Staff, W/ Product Leadership Posts: 97 W/ Product Leadership
    Solved
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    Hello,

    Please upgrade Policy Manger to version 16. This version now supports "online_safety.category_page.block" alerts and shows the friendly message.

    Regards,
    Aleksandr

  • Jukka
    Jukka W/ Member Posts: 17 Cyber Knight
    Solved
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    @Adam I got answer to this via email. Fix was to install PM16. My guess is that Security cloud isn't compatible with older PM anymore.

Answers

  • Jukka
    Jukka W/ Member Posts: 17 Cyber Knight
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    After monday night, almost all PM security alerts are these. Is something broken in security cloud?

    before

    Security alert: Harmful website blocked.

    now

    Security alert: Unknown alert: online_safety.category_page

  • Sethu Laks
    Sethu Laks W/ Partner, W/ Staff, W/ Moderator Posts: 250 Moderator
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    Hi @Jukka

    We appreciate you raising this matter, and I'm in the process of investigating it with our R&D team. I will provide you with an update shortly.

    Best regards,
    Sethu
    Community Moderator | Technical Support Engineer
    WithSecure™ https://www.withsecure.com/en/home

  • Adam
    Adam W/ Member Posts: 3 Security Scout
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    Hello,

    We have same problem too since yesterday. Is there a soliution this problem?

    PM 15.30

    Regards
    Adam

  • Adam
    Adam W/ Member Posts: 3 Security Scout
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    @Jukka thank you for your help. May I ask did you update the PM and did it fix the problem?

  • Jukka
    Jukka W/ Member Posts: 17 Cyber Knight
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    @Adam Yes and it did.