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PM16.01 Email Notifications

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zwp-secure
zwp-secure W/ Member Posts: 24 Cyber Knight
edited November 2023 in Business Suite

Hi everybody,

letely after the last PM Update, we get a kind of new Email Notification (telling the admin that there are hosts waiting for import) that wasn´t there before. Anybody an idea where this particular notfification can be disabled?

"4 neue Host(s) warten auf den Import."

Best Answer

  • Sethu Laks
    Sethu Laks W/ Partner, W/ Staff, W/ Moderator Posts: 245 Moderator
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    Hi @zwp-secure

    Thank you for reaching out to WithSecure Community regarding the issue with email alerts.

    Currently, there is no option to disable a specific notification for email alerts. However, you can untick the "Forward alerts via email" feature in the Policy Manager Console by following these steps:

    1. Go to the Policy Manager Console.
    2. Navigate to Tools and select Server Configuration.
    3. Under Email Alerts, untick the "Forward alerts via email" option.

    By unticking this setting, the administrator will no longer receive email alerts. If you still need to remove a specific email alert, I recommend contacting our WithSecure Support team for further investigation. They will assist you in collecting the WSdiag and working with our R&D to determine the feasibility of deleting alerts based on specific dates that are showing incorrectly in your email notifications.

    Please don't hesitate to reach out if you have any further questions or require additional assistance. We are here to help.

    Best regards,
    Sethu
    Community Moderator | Technical Support Engineer
    WithSecure™ https://www.withsecure.com/en/home