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How to Fix: Malware and Spyware Protection Malfunction. Please restart.

Neo14000
Neo14000 W/ Member Posts: 6 Security Scout

For some time now, I've been getting an alert on my Policy Manager console, with this message: "Malware and Spyware Protection Malfunction. Please restart." I've checked the machine remotely and it seems that Windows Defender is still activated, but as soon as I deactivate it, it reactivates after restart. Do you know a way to deactivate it permanently, or could the problem be coming from somewhere else?

Thanks

Have a nice day!

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Answers

  • JamesC
    JamesC W/ Partner, W/ Staff, W/ Moderator Posts: 489 Moderator

    Hi @Neo14000

    Thank you for contacting WithSecure Community and sorry to hear that you are getting Malware Protection malfunction error.

    On the affected host, can you please check if Ultralight Core has been installed ?

  • LiselotteP
    LiselotteP W/ Staff, W/ Community Manager Posts: 213 Community Manager

    Hi @Neo14000! Has your query been resolved? If not, don't hesitate to post in this thread so we can help :)