Problem with offline virus definition updates after upgrading policy manager from 15.30 to 16.01

Toma

The update apparently cleaned the install-folder\f-secure\Management Server 5\bin folder and there is only one folder left named updatetools. With this I can get the updates but there is no import-f-secure-updates.bat anymore. I managed to retrieve the one that was there previously but it does not work either. It misses e.g. the jre folder etc. Even if you copy a jre to install-folder\f-secure\Management Server 5\jre it still fails.

The documentation on states that the import bat should be present.
Any ideas on how to proceed?

BR, Tom https://community.withsecure.com/en/kb/articles/5638-using-archives-to-update-malware-definitions

Sethu Laks

Hi @Toma

Thank you for reaching out to the WithSecure Community!

I'm happy to help you locate the import-definition-updates.bat file in Policy Manager 16. You can find it in the following location: C:\Program Files\WithSecure\Policy Manager\Policy Manager Server\bin

Refer to the screenshot for your reference:

For additional resources, you can refer to the updated WithSecure User Guides: https://www.withsecure.com/userguides/product.html#business/policy-manager/16.00/en/task_957E20DBBA344DF3A8B1B703EA7A4F1D-16.00-en

If you have any further questions or need clarification, please don't hesitate to reply here. We're always happy to assist you.

Best regards,
Sethu
Community Moderator | Technical Support Engineer
WithSecure™ https://www.withsecure.com/en/home