code error 2502 and 2503

ledid · 2024-07-11T07:18:57+00:00

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hello, I get this error message when I try to install my Security Premium 16.00 Client. Can you help me? Thank you

"The Installer has encountered an unexpected error installing this package. Error 2502 Error 2503"

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Thank you for reaching out to the WithSecure Community!

Follow the steps to fix the installation issue of WIthSecure Server Security:

Open Windows Explorer and navigate to C:\Windows\Temp
Right-click on Temp folder and select Properties
Click on Security tab
Under Group or User name, click Edit and Click Add
At Enter the object name to select, enter the current-user and click check name
Confirm with OK
Under Group or User name, find the current user just added and click to select
Allow Full Control to the current user just added
Click OK
Click Apply
Click OK

Also, for more info you can refer to this article.

Best regards,
Sethu
Community Moderator | Technical Support Engineer
WithSecure™ https://www.withsecure.com/en/home

cool, it works thanks for your feedback

Thank you for reaching out to the WithSecure Community!

Follow the steps to fix the installation issue of WIthSecure Server Security:

Open Windows Explorer and navigate to C:\Windows\Temp
Right-click on Temp folder and select Properties
Click on Security tab
Under Group or User name, click Edit and Click Add
At Enter the object name to select, enter the current-user and click check name
Confirm with OK
Under Group or User name, find the current user just added and click to select
Allow Full Control to the current user just added
Click OK
Click Apply
Click OK

Also, for more info you can refer to this article.

Best regards,
Sethu
Community Moderator | Technical Support Engineer
WithSecure™ https://www.withsecure.com/en/home