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IDEA: Key Change Feature in WithSecure ESC

mihai
mihai Posts: 1 Security Scout
in Elements Security Center

On behalf of several partners managing multiple client accounts, we would like to request a feature enhancement for the WithSecure portal. Specifically, we propose the ability to change a product key via ESC Portal when the wrong key is activated on a device (such as a workstation or server), without requiring any direct action on the device itself.

Use case example:
If a key from the wrong client is mistakenly activated on a device, having the ability to correct this by applying the appropriate key directly from the portal would significantly improve workflow efficiency. It would also reduce the risk of errors and the time needed to manually correct the issue on the affected workstation or server.

Thank you!

Comments

  • LiselotteP
    LiselotteP Staff, Community Manager Posts: 411 Threat Terminator

    Hi @mihai, thanks for posting! Ideas is still migrating to Community as we speak, so as soon as its up and running, I'll be sure to post your idea in the ideas section! Thanks for your patience!

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