FSAV PSB stopped on Win XP overnight? (Crash of fsbts.sys)
Dear Sirs,
We have reports of FSAV PBS (supposedly 10.50 or 10.60) stopping the boot-up of Win XP computers with "fsbts.sys" error messages. The change that caused this apparently must have happened overnight from Wednesday to Thrusday.
Yours Sincerely: Tamas Feher, 2F 2000 Kft., Hungary.
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Hello Tamas,
How many reports did you receive? Can the workstation boot in safe-mode?
Could you open a support ticket with as much information as possible so we can try to investigate that as soon as possible.
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Dear Ben,
The affected computer is even unable to run FSDIAG, as seen in the attached screenshot.
Best Regards: Tamas Feher, 2F 2000 Kft., Hungary.
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> Could you open a support ticket
F-Secure number: XXXXXXXXXX
Subject: FSAV PSB crash BSoD occured on 5 computers.EDIT: Removed PII
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