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Impossible to obtain FSAV PSB trial lately? Webform doesn't work.

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etomcat
etomcat W/ Alumni Posts: 1,172 Firewall Master

Dear F-Secure,

 

People are complaining about problems requesting F-Secure PSB 30-day trial codes. After filling in the F-Secure PSB account request webform with all the necessary data, they press the submit button and the page starts processing for 10-12 seconds, but then it just jumps back to the beginning and they never receive any e-mails for the address they had provided!

 

Please look into this problem for us! I think Firefox functionality should be checked, there is a new FF version 47 out since early yesterday. The complaints possibly concernwebsites like this:

https://www.f-secure.com/en/web/business_global/protection-service-for-business?ec=-6

 

Thanks in advance, Yours Sincerely: Tamas Feher, Hungary.

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  • etomcat
    etomcat W/ Alumni Posts: 1,172 Firewall Master
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    Hello,

     

    Please give us a reply if the problem is acknowledged, it is important to know what to say to prospective customers.

     

    Thanks in advance, Yours Sincerely: Tamas Feher, Hungary.

  • Laksh
    Laksh W/ Alumni Posts: 237 Cybercrime Crusader
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    Hi Tamas,

     

    I'm trying to get more information; I will get back to you once I have any further update. Sorry to keep you waiting!

  • etomcat
    etomcat W/ Alumni Posts: 1,172 Firewall Master
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    Dear  Laksh,

     

    I can confirm that the webform started to work on Friday late afternoon.

     

    Yours Sincerely: Tamas Feher, 2F 2000 Kft., Hungary.

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