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Is there a way to customize PSB Welcom/install email?

JarkkoL
JarkkoL Posts: 3 Contributor
edited June 2024 in Elements Endpoint Protection (EPP)

Is it possible to customize email from "PSB Mail Sender" to include company info/instructions? Our users have been taught to just ignore all generic installation messages, so most of the emails sent from PSB portal are getting deleted.

Comments

  • Laksh
    Laksh Posts: 237

    Hi JarkkoL,

     

    Only customization available for the partner (SOP user) is to add company logo and a company support link. We don’t have any other possibility to customize the installation email currently. The email now includes the instructions on how to install the client.

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