Exception wont work
Hey
Kinda new with this so if someone could help out. We keep getting allert for one file:
Backdoor.PCClient.TCB C:\Users\user.name\AppData\Local\Microsoft\OneNote\16.0\cache\tmp\000004A8.bin
I have tried to create exception to the profile that this computer uses:
%allusersprofile%\AppData\Local\Microsoft\OneNote\16.0\cache\tmp\*.bin
C:\Users\user.name\AppData\Local\Microsoft\OneNote\16.0\cache\tmp\*.bin
But neither of these seems to work... still getting the alerts. Any ideas?
Comments
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Hello TaNi,
Please, note:
- Variables are not supported.
- Whenever wildcards * or ? are used in an exclusion, you have to type backslash twice.
*\\harddiskvolume1\\Users\\user.name\\AppData\\Local\\Microsoft\\OneNote
\\16.0\\cache\\tmp\\*.bin should work for you. If it will not, please, contact support. Best regards,
Vad
0 -
Hello,
> We keep getting allert for one file
Submit the file to F-Secure virus lab, so they can fix the false alarm centrally:
https://www.f-secure.com/en/web/labs_global/submit-a-sample
Note: don't forget to tick "I want to give more details.." and fill in the data, so they can send you a response with the revised verdict in e-mail.
Best regards: Tamas Feher, Hungary.
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