Download fails using F-Secure
Is there a setting to lower the security level for downloads or another option?
Comments
-
Hello DinkyKW,
If i understand your question correctly, then the answer is no. Alert security level for every event is hardcoded and can't be changed.
Best regards,
Vad
0 -
Dear VAD,
Thanks for your reply.
My experience is that I disable F-secure and all downloads work perfectly.
So I thougth there would be some setting to manage downloads.
What I did is change the networksetting for the adapter: there was no adapter trusted, so I trusted the adapter which is in use.
But that didn't help..
So how do I download files now?
Regards,
Dinky
0 -
I see... Still provide a bit more details, please.
1. What product/version do you have?
2. From what place you fail to download? From network share, Internet (all or some specific website), anything else?
3. What do you mean by disabling F-Secure? Did you disable Real time scanning, Firewall, etc... in UI, or stop F-Secure services, or something else?
0 -
Hello Vad,
Thanks for the effort so far.
I will be at the customers office next monday. So I will provide you with this information later.
If possible I will try to make some printscreens to attach
Regards,
Dinky
0 -
Hello VAD,
Due to holidays (of colleagues ) I didn't have much time to investigate the issue yesterday.
But I tried to see which version of the software is running, but I couldn't find any reasonable button to click on?
Not with help (I expect to see something like 'about') of anything else.
Any ideas where to find this?
To be continued...
0 -
You can find the product name and version by right-clicking on F-Secure icon in tray, and checking the first line in About window.
Best regards,
Vad
0
Categories
- All Categories
- 3.5K WithSecure Community
- 3.5K Products
- Get Support