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PSB Portal Emea search

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Rec_OlliE
Rec_OlliE W/ Alumni Posts: 14 Security Scout

Greetings!

 

I was trying to filter out our companies computers by operating system name in search box.

I typed "Windows 8" and after a minute gateway timed out(504)
https://eu1.psb.fsapi.com/mp/v1/partners/370/computers?category=overview&order=asc&page=1&perPage=50&q=Windows+8&sort=deviceName

 

fsec_virhe.png

 

After that 504 Gateway timeout it throws access-control-allow-origin error aswell.

 

fsec_virhe2.png

 

I tried the same url with Postman, with same result, 504 gateway timeout.

 

Is there a bug or is it intended not to search by operating system somehow?

 

Sincerely,

Olli Elolähde

Receptum Oy

 

Comments

  • MikaArasola
    MikaArasola W/ Partner, W/ Staff, W/ Product Leadership Posts: 72 W/ Staff
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    Hi!

     

    It seems to be a performance issue where the service does not like it when the search produces too many results. Since the search was heavy on the backend it caused a timeout that also terminated your session.

     

    I managed to reproduce the same issue and we are investigating if we can fix it with a fairly small change. If it's ok for you I will contact you directly to test again in a few days time?

     

    Thanks,

    Mika

  • Rec_OlliE
    Rec_OlliE W/ Alumni Posts: 14 Security Scout
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    Sounds fair!

  • MikaArasola
    MikaArasola W/ Partner, W/ Staff, W/ Product Leadership Posts: 72 W/ Staff
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    Hi!

     

    The latest release which is already out in Europe includes significant improvements to this, from my tests the searches that used to take up to 60 seconds now take a few milliseconds.

  • Rec_OlliE
    Rec_OlliE W/ Alumni Posts: 14 Security Scout
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    Thanks for the update Mika!

    The timings sounds a bit better now! Smiley Tongue

This discussion has been closed.

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