To stay updated on your favorite discussions, please create an account or log in. Then, click the Bookmark icon to subscribe and receive notifications.

Issue with connecting to Microsoft Dynamics NAV - Windows Client

AndreasNoIT
AndreasNoIT Posts: 1 Security Scout
edited June 20 in Elements Endpoint Protection (EPP)

I have a issue with one of our customers who uses your security software - We have downloaded our Dynamics NAV Windows Client on his desktop but when we try to login it cannot connect to the servers so it cannot run the request.

 

We believe it's the safety in your software - we tried to add the client as and approved program but still the same fail.

Where can I modify the solution so it can accept this program?  - And where can a approve a specific port that the software uses.

 

Have anybody ever experinces issues like this one?

 

Looking forward to hear from you - Hopefully I can help my customer with the passage to our software.

Comments

  • Laksh
    Laksh Posts: 237 Cybercrime Crusader

    Hi AndreasNoIT,

     

    Could you let us know the product version/name on the device?

     

  • Laksh
    Laksh Posts: 237 Cybercrime Crusader

    Hi AndreasNoIT,

     

    I did a quick check on your issue looks like this might need further investigation from our support team. Please open a support ticket for further investigation.

     

     

This discussion has been closed.

Categories