Get answers and solutions, initiate discussions, and connect with experts globally
Hi Team, when email alert forwarding is enabled on both the customer level and the SOP level (with two different email addresses configured), the same alert is sent multiple times. This causes duplicate tickets on the SOP end and unnecessary noise in downstream systems. Use Case / Example: Email alert forwarding is active…
We have a problem with our WithSecure Email and Security product. When "SPAM" emails are blocked, the recipient and IT don't notice because we don't receive notifications. This means we've been losing messages for a long time, and we only get notifications when people call us with complaints. With quarantined emails…
It looks like you're new here. Sign in or register to get started.