Issue:
When performing export/push installation/upgrade from previous Client Security or Server Security version to version 16 from Policy Manager Console, the HTTP, HTTPS and Policy Manager Server address in the installation / export wizard are greyed / grayed out.
Resolution:
This is by design. The Policy Manager Server address and the HTTP / HTTPS ports need to be pre-configured from the policy before continuing with the installation wizard:
- Log in to the Policy Manager Console
- Select either Root, Policy domain or single host from the Domain tree
- Go to the Settings tab
- Go to the Centralized management settings
- Enter the Policy Manager Server address, HTTP and HTTPS ports
- Distribute the policy (Ctrl + D)
Then you can select the policy with the correct Policy Manager Server address and ports in the Initial policy step of the installation wizard:
- Select Default policy if you have set the address and ports for the whole Root
- Select Policy for and select the policy domain or host if the settings have been created for a specific policy domain or host
Article no: 000008292