Issue:
- F-Secure Email and Server Security Microsoft Exchange transport agent can not be started after upgrading to version 14.00
- F-Secure Email and Server Security Web Console shows "Transport Agent status is not available. Check the configuration of F-Secure Email and Server Security services and try again."
Resolution:
Before you go any further with the troubleshooting, please make sure that the client is connecting to the F-Secure Policy Manager Server.
In case your Policy Manager Server is turned off, or the connectivity between the Client and Policy Manager is not working, WebUI can not show some of the settings right after the upgrade or installation, as generally these settings are coming from Policy Manager right after installation.
If the connectivity is ok, please follow the steps bellow to possibly solve your problem:
Run the following command in Exchange management shell to verify if F-Secure Transport Agent is enabled: Get-TransportAgent
Example result:
Article no: 000005675