Product Announcements & Troubleshooting WithSecure Elements Endpoint Detection and Response

The RDS Linux sensor does not install. What should I do?

Run the following commands to remove a failed installation, and then rerun the installation:

sudo mv /var/lib/dpkg/info/atp-sensor.* /tmp/ sudo dpkg --remove --force-remove-reinstreq atp-sensor sudo apt-get remove atp-sensor

Check the system logs for general errors (messages starting with thesensorprefix).
- Debian and Ubuntu (/var/log/syslog):
```
sudo cat /var/log/syslog |grep sensor
```
- CentOS, Red Hat and AMI Linux (/var/log/messages):
```
sudo cat /var/log/messages |grep sensor
```
Check your configuration
1. Check the firewall rules for outbound connections.
2. Check that the proxy settings are correct.
3. Check that the sensor.conf file exists.