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How to upgrade F-Secure Policy Manager to a newer version on a Windows Server?
Issue: How to upgrade F-Secure Policy Manager to a newer version on a Windows Server? Resolution: It's highly recommended that you first back up your existing Policy Manager data before upgrading: * Create a full backup of the Policy Manager data (H2 database, preferences and other files). The backups are stored in the…
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Where can I find the license key for the latest version of Business Suite - Email and Server Security?
Issue: Where can I get the license key to use for the latest Email and Server Security version? Resolution: You can contact your reseller or your F-Secure sales contact, depending on how you ordered the product. They can deliver an updated license certificate to you. Take note that license keys are valid within the major…
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Where to find the license key for F-Secure Server Security 14
Issue: Where to find the license key for version 14 of F-Secure Server Security? Resolution: If the license keys are not listed on your current license certificate, contact your reseller or F-Secure sales contact, depending on how you ordered the product. They can provide you with an updated license certificate that…
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Policy Manager is displaying security alert: "Software Updater Database is x Days old"
Issue: * The F-Secure Policy Manager Console is showing a security alert saying that the "Software Updater Database is x days old" * fspms-software-updater.log includes error: WARN [c.f.p.s.s.d.VersionCheckingFileDownloader] - Unexpected status="403 Forbidden" when connecting to…
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After upgrading to F-Secure Email and Server Security 14.x, emails are no longer quarantined. Error message: 159 Access denied
Issue: * After upgrading to F-Secure Email and Server Security 14.x, emails are no longer quarantined. Error message: 159 Access denied * SQL information such as instance name, database name and the user are not shown on the Web Console, neither in Policy Manager console Resolution: Note: When you upgrade to F-Secure Email…
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High CPU usage by F-Secure Client Security 13.x Firewall Daemon service (fsdfwd.exe) when Firewall rules are enabled
Issue: I notice there is a high CPU usage by F-Secure Firewall Daemon service (fsdfwd.exe) when I enable firewall rules. When the firewall rules are disabled, the CPU usage goes back to normal. How can I fix this issue? Resolution: The root cause was because of too small DNS cache in F-Secure Firewall Daemon services and…
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How to block a domain using F-Secure Email and Server Security
Issue: I have blocked a domain via Anti Spam "Blocked list", but we still receive mails from this domain. What can be set here to prevent such mails from getting through? Resolution: Note: Spam control settings allow you to configure how the product scans incoming mail for spam. The threat detection engine can identify…
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How to update virus databases of Linux Security 11.x and Linux Security 64 manually in an isolated or offline environment?
Issue: * How to update virus databases of F-Secure Linux Security 11.x and F-Secure Linux Security 64 manually in an isolated or offline environment with no internet connection? * Is the update package self-contained, meaning it contains all signature updates, or is it an incremental update? Resolution: To update the virus…
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What's new in Policy Manager 13.10
What's new in Policy Manager 13.10 F-Secure Policy Manager 13.10 (Windows) was released on December 20, 2017. To find out the latest information about the Policy Manager 13.10 (Windows) release, the Release Notes for F-Secure Policy Manager 13.10 are available here.
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Using wildcards in exclusions in real-time scanning
Using wildcards in exclusions in real-time scanning This article provides information on how to exclude files from real-time scanning in F-Secure Anti-virus products using wildcard characters. About syntax in wildcards The syntax used in exclusions differs between F-Secure products depending on whether the product is an…