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Our Internal email attachments are blocked by F-Secure filter even if strip attachment rule is deactivated
Issue: Strip attachments for internal emails are being filter by F-Secure Email and Server Security, though the strip attachments option is turned off. Resolution: Th email direction is based on the Internal Domains and Internal SMTP senders settings and it is determined as follows: * Email messages are considered internal…
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Does Server Security upgrade from 12.11 to 12.12 require a reboot of the server?
Issue: Does the server need to be rebooted after installing upgrade from (Email and) Server Security version 12.11 to 12.12? Resolution: When upgrading F-Secure Server Security 12.11 to 12.12, a reboot is not required for these upgrades to take effect. When creating the installer you will be given the choice between…
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How can I get a new F-Secure Client Security or Server Security license certificate?
Issue: Our current license certificate does not contain the most recent subscription information or license keys. How can I get an updated license certificate which includes the license keycodes required for when installing or updating to the newest product versions? Resolution: To get a new license certificate, proceed to…
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What are the default values for the F-Secure Anti-Virus for Microsoft SharePoint Content Scanner Server advanced settings?
Issue: What are the default values for the F-Secure Anti-Virus for Microsoft SharePoint Content Scanner Server advanced settings? Resolution: The default values for the settings are: * Number of concurrent transactions = 5 * Connection timeout = 900 * Working directory = temp * Error handling on download = Allow * Error…
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How to upgrade or install F-Secure Email and Server Security 14.00?
Issue: How to upgrade or install F-Secure Email and Server Security 14.00? Resolution: F-Secure Email and Server Security 14.00 is no longer distributed as an stand-alone executable installer. You can download the F-Secure Email and Server Security 14.00 jar file from our downloads page, import on the F-Secure Policy…
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How to upgrade F-Secure Policy Manager to a newer version on a Windows Server?
Issue: How to upgrade F-Secure Policy Manager to a newer version on a Windows Server? Resolution: It's highly recommended that you first back up your existing Policy Manager data before upgrading: * Create a full backup of the Policy Manager data (H2 database, preferences and other files). The backups are stored in the…
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Where can I find the license key for the latest version of Business Suite - Email and Server Security?
Issue: Where can I get the license key to use for the latest Email and Server Security version? Resolution: You can contact your reseller or your F-Secure sales contact, depending on how you ordered the product. They can deliver an updated license certificate to you. Take note that license keys are valid within the major…
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Where to find the license key for F-Secure Server Security 14
Issue: Where to find the license key for version 14 of F-Secure Server Security? Resolution: If the license keys are not listed on your current license certificate, contact your reseller or F-Secure sales contact, depending on how you ordered the product. They can provide you with an updated license certificate that…
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Policy Manager is displaying security alert: "Software Updater Database is x Days old"
Issue: * The F-Secure Policy Manager Console is showing a security alert saying that the "Software Updater Database is x days old" * fspms-software-updater.log includes error: WARN [c.f.p.s.s.d.VersionCheckingFileDownloader] - Unexpected status="403 Forbidden" when connecting to…
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After upgrading to F-Secure Email and Server Security 14.x, emails are no longer quarantined. Error message: 159 Access denied
Issue: * After upgrading to F-Secure Email and Server Security 14.x, emails are no longer quarantined. Error message: 159 Access denied * SQL information such as instance name, database name and the user are not shown on the Web Console, neither in Policy Manager console Resolution: Note: When you upgrade to F-Secure Email…