-
Guide to WithSecure Ideas for New Community Users
Welcome to the WithSecure Community! As a new user, you may be wondering how to share your ideas and feedback with the WithSecure team and contribute to product innovation. This guide will walk you through how the WithSecure Product Ideas section works and how you can participate. What is WithSecure Product Ideas? The…
-
Major Capricorn update for Endpoint Protection
UPDATE: 2024-09-25: This upgrade has now been published as WithSecure Capricorn Engine (2024-09-25_04). Please note that due to the way clients check for updates, some customers will not receive this until slightly later in the day. Subsequent Capricorn updates will also include this change. UPDATE 2024-09-24: We…
-
Important Reminder: ALL Protection for F-Secure branded B2B products ends completely on December 31st 2024
If you are using an F-Secure branded B2B product, please read on, as this article contains information you need to ensure protection and functionality continues in 2025. We have previously communicated to our partners and end customers that support for F-Secure branded on-premises products will end completely in late 2024.…
-
Obtaining Entra ID User Count for Pricing and User Account Allocation
Overview WithSecure solutions integrated with Entra ID (formerly known as Azure Active Directory) are priced or provide an allocated allowance based on the number of Entra ID user accounts. Knowing the exact number of user accounts in your Azure Tenant is essential for accurate pricing and allocation. This guide explains…
-
WithSecure™ is refreshing its Terms of Use for our products and services
From time to time, WithSecure updates its Terms of Use for our products and services. These Terms of Use have earlier also been named “End User License Terms” or “End User License Agreement”. Why are we changing the terms of use? As we have also stated in our terms of use, our products and services are improved from time…
-
Why is F-Secure application incompatible with WithSecure Elements Agent or Business Suite Client Security?
Issue: Why can't WithSecure Elements Agent or Business Suite Client Security be installed simultaneously with F-Secure products (F-Secure SAFE, ID Protection password manager / vault and FREEDOME) on a computer? Both products were used to be able to be running at the same time on the device. Why is there now a…
-
Why is F-Secure application incompatible with WithSecure Elements Agent or Business Suite Client Security?
Issue: Why can't WithSecure Elements Agent or Business Suite Client Security be installed simultaneously with F-Secure products (F-Secure SAFE, ID Protection password manager / vault and FREEDOME) on a computer? Both products were used to be able to be running at the same time on the device. Why is there now a…
-
Why does RDP connection not work when Application Control rules are active on a Windows server 2022?
Issue: Why does Remote Desktop Protocol (RDP) connection not work when Elements Endpoint Protection or Business Suite Client Security / Server Security Application Control rules are active on a Windows server 2022? Resolution: Make sure that you do not have active Application Control rules with the Event type "File access"…
-
Support Status: Windows 8/8.1
As Microsoft Extended Support for all Windows 8/8.1 versions ended during 2023, WithSecure will stop supporting these versions of Microsoft Windows from 31st March 2024. This applies to all WithSecure products. This change does not affect the overall support for those products when they are used on supported operating…
-
DeepGuard prevented an untrusted application from modifying another process
Issue: A DeepGuard Security alert is sent to the Elements Endpoint Protection portal's Security events list or Policy Manager Console's Alerts list. Example: Security alert: DeepGuard prevented an untrusted application from modifying another process. Details: DeepGuard prevented an untrusted application from modifying…