Exposure Management

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Getting the "No access rights" error when trying to access the Elements Exposure Management
Issue: I receive the following error when trying to access the Exposure Management in the Elements Security Center: No access rights. You do not have rights to Exposure Management content of this organization. No permission You don't have access to view this page. Please contact your organization administrator to receive…
Elements ポータルのデバイス詳細ページにエクスポージャー管理結果タブが表示されません
事象: Elements Security Center ポータルの [環境] > [デバイス] ページに移動し、デバイスをクリックしてデバイスの詳細を表示すると、デバイスの Exposure Management 結果の [結果] タブが表示されません。対処方法: デバイスの脆弱性管理スキャンが有効になっており、スキャンが実行されていることを確認してください。脆弱性管理スキャンのステータスは、デバイスをクリックし、「保護ステータス」タブの2行目にVMスキャンのステータス情報が表示されることで確認できます。…
After onboarding a new Elements Exposure Management, the Identities view in the Elements Portal does not populate data.
Issue: After onboarding a new Elements Exposure Management, the Identities view in the Elements Security Center does not populate data. I followed the steps documented in the help guide: https://www.withsecure.com/userguides/product.html#business/xm/latest/en/concept_hvd_jcy_bbc-latest-en How soon can I expect the data to…
False positive or false negative detection when scanning backported software with Elements Exposure Management
Issue: Elements Exposure Management vulnerability scans on Linux contain false positive detection for backported software. Any recommendation for scanning backported software? Resolution: For any host with backported software. we would suggest performing authenticated scan to get more accurate result. If the "Skip…
How does WithSecure Elements Vulnerability Management count scanned unique IP addresses?
Issue: How does WithSecure Elements Vulnerability Management count scanned unique IP addresses (license usage)?Resolution: Elements Vulnerability Management calculates a total number of unique IPs scanned for vulnerabilities in each and every Elements Vulnerability Management organization. In general:* Only vulnerability…
Some Elements Vulnerability Management scheduled system scan end up with "Terminated" status
Issue: Some scheduled system scan (network scans) end up with "Terminated" status.Resolution: We recommend to look into the scan log, which can be viewed by:* Log in to the Elements Vulnerability Management portal * Go to the Security Configuration > Scans > Network scans page * Open the scan group which is having issues…
When requesting a scan node license in Elements Exposure Management Portal, the error "number of allowed scan node licenses has been reached" is displayed.
Issue: The server with the WithSecure Elements Exposure Management scan node had a hardware failure and user has unregistered the existing scan node in Elements Vulnerability Management portal. When requesting for a new scan node license in WithSecure Elements Exposure Management portal, user is getting error: "number of…
What kind of network firewall openings need to be in place between scan nodes and hosts to be scanned?
Issue: What kind of network firewall openings need to be in place between scan nodes and hosts to be scanned? What ports need to open for the Scan Node?Resolution: Any limitation to the visibility of the scanned host will result in less findings from network-based vulnerability scans. We recommended deploying scan nodes in…
ポータルの要素露出管理ページにアクセスする際に、この操作は禁止されていますというエラーが発生します
Issue: ユーザーが Elements Security Center ポータルの Elements Exposure Management 関連ページにアクセスしようとすると、次のエラーが発生します。この操作は禁止されています - この操作を実行するには、EntraID管理者に問い合わせてください。サインインしようとしている組織では2要素認証が必要です。アカウント設定に移動して2要素認証を有効にしてください。 Resolution: 現在、SSO（シングルサインオン）フェデレーションの利用開始後に作成された新規ユーザーの多要素認証（MFA）設定に問題が発生しています。ElementsポータルのElement Exposure…
How can a partner or end-customer get admin rights so that they can access Elements Exposure Management
Issue: How can a partner or end-customer company get administrator rights so that they can access all Elements Exposure Management pages and settings in the Elements Security Center portal. Resolution: The Exposure Management - Exposure rights are not granted automatically for neither partners nor end-customer companies…