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How to order in the Partner Portal
How to order in the Partner Portal This is ordering information for Protection Service for Business (PSB) Advanced in the Partner Portal. Placing orders in the F-Secure Elements EPP portal is not possible anymore. By clicking on the Order Product button in the portal under the Subscription section, you will be…
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How to make a request for a remote FSDIAG for WithSecure Elements Endpoint Protection products
How to make a request for a remote FSDIAG for WithSecure Elements Endpoint Protection products If there is an issue with a computer in your managed accounts, the WithSecure Elements EPP portal administrator can select the computer and make a request to the customer, who allows an FSDIAG file (diagnostic data) to be…
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How to check the firewall status and settings in F-Secure Elements EPP for Computers
How to check the firewall status and settings in F-Secure Elements EPP for Computers In F-Secure Elements EPP for Computers, the firewall profile defined in the F-Secure Elements EPP portal sets the rules in the Windows Firewall on the endpoint computers, which means that the partner or admin must enable the Windows…
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How is a Freedome for Business subscription key added to the F-Secure Elements EPP portal?
How is a Freedome for Business subscription key added to the F-Secure Elements EPP portal? This article describes how you can add a Freedome for Business subscription key to the F-Secure Elements EPP portal. To add a Freedome for Business subscription key to the F-Secure Elements EPP portal: * Log in to the portal with…
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Using F-Secure Endpoint Proxy with an F-Secure Elements EPP for Computers profile
Using F-Secure Endpoint Proxy with an F-Secure Elements EPP for Computers profile F-Secure Endpoint Proxy, also known to as Policy Manager Proxy (PMP) is provided by F-Secure to minimize the bandwidth usage while downloading updates to the clients with F-Secure Elements Agent installed. This proxy caches GUTS2 updates --…
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How to generate a Password Protection synchronization code
How to generate a Password Protection synchronization code To sync passwords and connect between devices, you need to generate a synchronization code. To generate a code: * Open an existing Password Protection client. * On the sidebar, click Connect devices. * Under Generate synchronization code, an 8-digit code is…
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Installing the product using a clone image
Installing the product using a clone image Instructions for installing F-Secure Elements EPP for Computers using a clone image. Note: The F-Secure Elements EPP for Computers versions lower than 18.14 do not support the clone image installation. For those versions, we recommend either scheduling a task to install the…
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Installing Password Protection on a Mac
Installing Password Protection on a Mac Before installing Password Protection, make sure you have a valid subscription and installation key. * In the email that you received, click Mac. * Run the installer file to start the installation, and drag the application icon on top of the Applications folder. * When the…
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Adding a new Password Protection user on the F-Secure Elements EPP portal
Adding a new Password Protection user on the F-Secure Elements EPP portal To add new users, you need a subscription for Password Protection. * Log in to the F-Secure Elements EPP portal. * Click Passwords on the sidebar. * Click Add user. * Create a user by typing in the first and last names and email address. * Click on…
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How to exclude files or folders from Real-Time scanning in the F-Secure Elements EPP portal
How to exclude files or folders from Real-Time scanning in the F-Secure Elements EPP portal * Log in to the F-Secure Elements EPP portal. * Go to the Profiles tab. Under Profile name, select the profile you want to apply the exclusion to. * Select Real-time scanning, then on the right, scroll down to Excluded objects. *…