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Supportartiklar
Elements Announcements
Elements Vulnerability Management: Feature changes as End-of-Life approaches
Exciting New Release: Identity Inventory for XDR!
Kommande pensionering av sidan Environments -> Devices → Vulnerability assets i Elements
Microsoft-meddelanden om Elements Collaboration Protection
Senaste nytt i Elements - september 2025
Business Suite Announcements
Release till tillverkning: Business Suite 16 serviceversioner
Release till tillverkning: Klientsäkerhet för Mac 16.02
Större Stenbocken-uppdatering för Endpoint Protection - september 2025
WithSecure Business Suite - Ingen support för gamla versioner (15.x och äldre)
Ändringar i Windows EPP Scanning Components - maj 2025
General WithSecure Announcements
Nätverksadresser för WithSecure Countercept
Stödstatus: Windows 8/8.1
Större Stenbocken-uppdatering för Endpoint Protection
Viktig påminnelse: ALL Protection för B2B-produkter under varumärket F-Secure upphör helt den 31 december 2024
WithSecure™ uppdaterar sina användarvillkor för våra produkter och tjänster
Allmänna ämnen
Browsing Protection extension in Chrome causes all sites to be blocked on first search
How do I submit a large diagnostic file (WSDIAG) via WithSecure Customer Support's Dropzone?
Hur skickar jag in en stor WSdiag-diagnostikfil via FTP?
Size of the hive.db file under the HiveRoot folder is large and keeps growing on the Windows endpoint client
Hur skickar jag in en stor diagnostikfil (WSDIAG) via Dropzone hos WithSecure Customer Support?
Exposure Management
After onboarding a new Elements Exposure Management, the Identities view in the Elements Portal does not populate data.
False positive or false negative detection when scanning backported software with Elements Exposure Management
How does WithSecure Elements Vulnerability Management count scanned unique IP addresses?
Some Elements Vulnerability Management scheduled system scan end up with "Terminated" status
When requesting a scan node license in Elements Exposure Management Portal, the error "number of allowed scan node licenses has been reached" is displayed.
Extended Detection and Response
Adding allowed or denied sites for Elements Endpoint Protection via the the Portal profile editor does not work
Can Elements EPP for Computer firewall rules for Network Isolation firewall profile be used to allow remote access to the device?
Does Elements Endpoint Protection support non-persistent VDI environments?
How can I configure Elements Endpoint Protection for Computers to scan on computer startup or reboot?
Why is the Software Updater status missing for Elements Agents on Mac in the Elements EPP portal?
Andra produkter
Client Security or Server Security Firewall rules made with Policy Manager do not work or appear in the Windows firewall
How can I change Polling interval for virus definitions updates in Policy Manager Server?
How to configure a persistent data storage or volume for downloaded signatures on Atlant ?
How to upgrade WithSecure Policy Manager to a newer version on a Windows Server?
Policy Manager Server loses contact to Active Directory (AD) and AD user accounts are unable to login to Policy Manager Console
WithSecure Cloud Protection for Salesforce
Configurable Point of Presence: Set up your data processing region
Det går inte att tilldela behörighetsuppsättning WithSecure Clould Protection till användare. Användarlicensen tillåter inte VisualForce Page Access
Eicar-testfiler som laddas upp som dokument till Salesforce upptäcks inte som skadliga av Cloud Protection for Salesforce
How to upgrade Cloud Protection for Salesforce and is there a rollback option ?
Hur ökar man skanningskvotsökningen i molnskyddet för Salesforce när gränserna för månatlig genomsökning överskrids med fel?