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How to upgrade to WithSecure Email and Server Security 15.10?
Issue: How do I upgrade to WithSecure Email and Server Security 15.10? Resolution: This upgrade is a little different from the other versions, as in the latest cumulative updates for Exchange - Microsoft has dropped a possibility to access Exchange Web Services under the SYSTEM account. In order to support this change, we…
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How to set the Policy Manager Server to accept remote Policy Manager Console connections
Issue: * Policy Manager Server is rejecting Policy Manager Console connections from a remote host. * When trying to connect to Policy Manager Server running on Linux using a Windows machine, the following error is displayed: "Cannot connect to server 172.16.0.6:8080. Check that the host name and port number are correct.…
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How to set up firewall automatic selection in WithSecure Policy Manager
Issue: How does the firewall automatic selection in Policy Manager work? How to set up the automatic selection profile? Resolution: To set the firewall automatic selection profile changes to work, create the auto select rule based on conditions such as gateway IP, DNS, etc. As an example, when the Windows Firewall profile…
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How to set up forwarding alerts to syslog server from Policy Manager?
Issue: I have a syslog server, how can I forward alerts from Policy Manager Server? Resolution: You can set Policy Manager to forward alerts to a third-party syslog server. Currently, both TCP and UDP transport protocols are supported. To configure syslog alert forwarding: * Select Tools > Server configuration from the…
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How to perform FSAUA virus pattern database reset in Linux based products
Issue: How can I perform FSAUA database reset in WithSecure Linux based products? Resolution: Steps to do FSAUA database reset are different for each of the following WithSecure Linux based products. * Linux Security Full / Command-line Edition version 11.xx * Linux Gateway version 5.xx * Policy Manager for Linux version…
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How to use HTTPS instead of HTTP for downloading updates from the Policy Manager or update server?
Issue: How to configure Business Suite Client Security and Server Security hosts to use HTTPS instead of HTTP for downloading updates from the Policy Manager Server and from the update server? Resolution: You can configure the Windows endpoint clients to use HTTPS instead of HTTP by following these steps: * Log in to the…
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How to disable client fallback to the WithSecure update server from the Policy Manager?
Issue: We are in an isolated intranet environment and our clients/servers are not connected to internet. We are facing an issue that in times Client Security and Server Security clients change the update server details from default Policy Manager server URL to guts2.sp.f-secure.com. As the clients are not connected to…
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Is Policy Manager affected by the vulnerability, CVE-2021-42392?
Issue: Can I verify if WithSecure Policy Manager is affected by the vulnerability, CVE-2021-42392? Resolution: The H2 Console is not enabled in the Policy Manager Server by default. Even if the H2 Console has been enabled through the advanced configuration for the Policy Manager Server, there is no way to inject the…
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Is it possible to install WithSecure Policy Manager Console silently?
Issue: Is it possible to install Policy Manager Console silently? Resolution: The WithSecure Policy Manager management console is typically only installed on admin computers and thus an unattended installation is a rare use case. We recommend installing the console manually for the administrators who need it. The…
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I receive notifications from Software Updater concerning new updates for Citrix Receiver. Can I install them by using the Policy Manager console?
Issue: New updates for some software such as Citrix Receiver appear on the Software Updates list in Policy Manager console Software Updater. Whenever I try to download and install them, I receive the following status message: The update package must be downloaded manually. What does it mean and how can I install the newest…