Hello I normally access the WithSecure cloud console over the internet to manage devices, and clients connect to the internet to sync. However, in a scenario where clients don't have internet connectivity, just LAN connetion, is it possible to implement a local console? Something like a hybrid system to have a backup plan…
I want to renew my subscription.WithSecure Elements EPP for Computers Premium, Partner MGD. My supplier, UAB AIS, is not responding to inquiries.
Hello it is normal for a client protected with EDR to not signal and block that NMap has been used? Thank yoi
We are encountering a critical issue with F-Secure on our newly deployed Microsoft Surface devices. The devices experience a Blue Screen of Death (BSOD) shortly after installation of the F-Secure client. Through internal testing, we have isolated the issue and confirmed that it only occurs on devices with F-Secure…
Hello, I am experiencing an issue with the secure antivirus portal login, as the OTP has not been received.
Hello, good morning Since yesterday, I've been having problems with the software updater. I select the device, and when I click the "Select updates and install" button, nothing happens. I've also noticed that if I try to view the profile from this same screen by clicking on the name but nothing happens. In both cases, I…
I have a question about how the Connector works. For example, if I install and configure the Elements Connector on a Linux PC and then use it in all profiles for Windows and Linux, will the Connector work for updating definitions on both operating systems, or will it only be effective for Linux? If I want to update Windows…
Hello, All client devices where the agents are installed, the malware protection status is showing as malfunctioning. Upon reviewing the status details, the issue appears to be related to the inability to establish a connection with the scanning and reputation server. To troubleshoot, we have taken the following steps:…
Hello, I know that this issue had been asked more than once for different reasons/causes. Here's mine: SWUP is requesting for each update (Google Chrome, Firefox, MS Teams…) a reboot. Why should this be necessary and is there a solution to avoid this ? I can't remember when this behavior started, but I think it has…
Hello, I hope you are doing well, as far as I can see Xfence is the equivalent to Dataguard in MacOS, but how can we create rules or exclusions to tune it to specific needs? I do not see any related fields in the Profile?
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