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How can I exclude certain software updates from the Software Updater in F-Secure Elements EPP portal?
How can I exclude certain software updates from the Software Updater in F-Secure Elements EPP portal? In the portal, you can exclude Microsoft and Java software updates from our Software Updater by using a keyword and a Bulletin ID. Note: Exclusions only apply to manual updates. If you do not already have a profile,…
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Syncing and connecting devices for Password Protection
Syncing and connecting devices for Password Protection You can sync your Password Protection passwords between devices by connecting these devices. To connect devices, you need to generate a synchronization code from an existing Password Protection client. * Click Connect devices. * Type in the 8-digit synchronization…
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How is a mobile device added to the F-Secure Elements EPP portal?
How is a mobile device added to the F-Secure Elements EPP portal? This article describes how you can add a mobile device to the F-Secure Elements EPP portal. * Log in to the portal with your account credentials. * Go to Mobile devices, and click on Add devices. * Fill in the following information: * The user's first and…
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Setting up Password Protection for the first time
Setting up Password Protection for the first time * Open Password Protection. * Click Create Master Password. * Type in a strong master password, and repeat to verify match. A strong master password should: * Include both lower and uppercase letters * Include numbers and special characters * Contain more than 6…
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How to make a request for a remote FSDIAG for WithSecure Elements Endpoint Protection products
How to make a request for a remote FSDIAG for WithSecure Elements Endpoint Protection products If there is an issue with a computer in your managed accounts, the WithSecure Elements EPP portal administrator can select the computer and make a request to the customer, who allows an FSDIAG file (diagnostic data) to be…
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How to check the firewall status and settings in F-Secure Elements EPP for Computers
How to check the firewall status and settings in F-Secure Elements EPP for Computers In F-Secure Elements EPP for Computers, the firewall profile defined in the F-Secure Elements EPP portal sets the rules in the Windows Firewall on the endpoint computers, which means that the partner or admin must enable the Windows…
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How is a Freedome for Business subscription key added to the F-Secure Elements EPP portal?
How is a Freedome for Business subscription key added to the F-Secure Elements EPP portal? This article describes how you can add a Freedome for Business subscription key to the F-Secure Elements EPP portal. To add a Freedome for Business subscription key to the F-Secure Elements EPP portal: * Log in to the portal with…
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Using F-Secure Endpoint Proxy with an F-Secure Elements EPP for Computers profile
Using F-Secure Endpoint Proxy with an F-Secure Elements EPP for Computers profile F-Secure Endpoint Proxy, also known to as Policy Manager Proxy (PMP) is provided by F-Secure to minimize the bandwidth usage while downloading updates to the clients with F-Secure Elements Agent installed. This proxy caches GUTS2 updates --…
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How to generate a Password Protection synchronization code
How to generate a Password Protection synchronization code To sync passwords and connect between devices, you need to generate a synchronization code. To generate a code: * Open an existing Password Protection client. * On the sidebar, click Connect devices. * Under Generate synchronization code, an 8-digit code is…
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Installing the product using a clone image
Installing the product using a clone image Instructions for installing F-Secure Elements EPP for Computers using a clone image. Note: The F-Secure Elements EPP for Computers versions lower than 18.14 do not support the clone image installation. For those versions, we recommend either scheduling a task to install the…