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How to move existing endpoints from EMEA PSB portal to PSBlive STG FSXT NET portal?

etomcat
etomcat Posts: 1,172 Firewall Master
edited June 2024 in Elements Endpoint Protection (EPP)

Dear Sirs,

I wish to move a few F-Secure PSB protected Windows workstation computers from their existing "https://emea.psb.f-secure.com" account to "https://psblive.psb-stg.fsxt.net".

I've entered the new 20-digit keycode in the PSB EMEA webportal with the Change Subscription button, but it was refused as unknown.

Please explain how I can effect the keycode change, e.g. by modifying the registry on the endpoints?

Thanks in advance, Yours Sincerely: Tamas Feher, Hungary.

Answers

  • JamesC
    JamesC Staff, Moderator Posts: 559 W/ Moderator

    Hi Tamas

    You cannot move a machine from production environment (EAMA) to beta environment (PSBLive). Can you please advise the reason for this move ? The only way is to reinstall

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