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PSB Server security installation failed

JonasAnder
JonasAnder Posts: 2 Security Scout
edited June 20 in Elements Endpoint Protection (EPP)

Hey all, i have just received a new purchased PSB certificate and when trying to install the server security into my existing Windows Server 2012 R2 i get an error as attached on this case:


Can anyone suggest me what is happening and help?


Thanks

Image 2020-10-14 at 09.02.56.jpeg


Answers

  • linck_tello
    linck_tello Posts: 45 Digital Defender

    Hello Jonas

    Apparently you are trying to use a client subscription key in one server.

    Check in Subscriptions option in your PSB Console and copy and paste the PSB Server subscription key.


    image.png

    BR

    Linck Tello Flores

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