Hi! Client has Mac computers. Installing went fine but one computer won't prompt the Accept button on System Preferences -> Security and privacy -> General tab. After installing Computer protection won't work properly. Any ideas?
Hi AnttiKu
Please try the below suggested Solutions
After installation of the Mac product on macOS High Sierra or higher, a red F-Secure (X) icon may appear when running real-time scanning.
This is due to a new security feature, which has been introduced in macOS High Sierra (10.13) or higher.
During first time installation, the security feature requires you to allow system software from F-Secure.
Until the software is allowed, real-time scanning will fail.
Once the installation is complete, allow F-Secure software as follows:
Note: The steps described must be performed locally on the machine and not remotely.
Full instructions with pictures: https://community.f-secure.com/t5/Business/Issue-with-real-time-scanning/ta-p/100546
In case the mentioned solution above does not work, carry out the following solutions one by one and verify if the real-time scanning could be enabled.
Solution 1:
Solution 2:
Solution 3:
Add F-Secure Team ID (6KALSAFZJC) to the list of approved kext developers by using "spctl kext-consent add 6KALSAFZJC" command in the Recovery mode.
Refer to the following page for more detail information:
https://developer.apple.com/library/content/technotes/tn2459/_index.html#//apple_ref/doc/uid/DTS40017658-CH1-TNTAG4
