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PSB | Software Updater with PM Proxy does not work. Error: "Additional info: 12"

BasilioQuispe
Alumni Posts: 1 Security Scout
Hello community,
From old versions until now, I cannot make the PM Proxy work as a repository for Software Updater.
I have a windows10 with PSB Computer Protection and a Centos7 with PM Proxy 15.11 the signature downloads go well. But third-party patches by software updater fail and it shows error: Status '"file_download_failed"'. Additional info: 12
but I can't get it to work.
Help me please
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Answers
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Hi Basilio
From the source code it's not clear what went wrong there.
I suggest to open a support case and submit the FSDiag of the affected machine so we can investigate further.
https://www.f-secure.com/en/business/support-and-downloads/support-request
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