PSB | Software Updater with PM Proxy does not work. Error: "Additional info: 12"

BasilioQuispe

Hello community,

From old versions until now, I cannot make the PM Proxy work as a repository for Software Updater.

I have a windows10 with PSB Computer Protection and a Centos7 with PM Proxy 15.11 the signature downloads go well. But third-party patches by software updater fail and it shows error: Status '"file_download_failed"'. Additional info: 12

but I can't get it to work.

Help me please

James Chang

Hi Basilio

We will check this with the product team and update you.

James Chang

Hi Basilio

From the source code it's not clear what went wrong there.

I suggest to open a support case and submit the FSDiag of the affected machine so we can investigate further.

https://www.f-secure.com/en/business/support-and-downloads/support-request