Question about APi

Veronezzi · 2020-12-29T17:26:23+00:00

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Good afternoon,

I'm trying to use f-secure api-key, but when i try to authenticate, the follow error ocour:

"code": 3030,

"message": "login.error.badCredentials"

i'm using postman to do this process, i already add my username and password on the Authorization tab, i'm doing something wrong?

Best Regards

Guilherme Veronezzi

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JamesC

Hi Veronezzi

I suggest to open a support ticket (https://www.f-secure.com/en/business/support-and-downloads/support-request) with us and provide the following info to troubleshoot:

1) X-Transaction

2) username

3) account name that has x-api-key

Veronezzi

Good morning James,

I have acess to a Api Key, but i can't do the authentication

JamesC

Hi Guilherme

Please let me know what account type is your company ?

As far as I know, only the reseller partner with the PSB Advanced subscription who logon as a Solution Provider can generate the PSB Management API key.

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