Question about APi

Veronezzi

Good afternoon,

I'm trying to use f-secure api-key, but when i try to authenticate, the follow error ocour:

"code": 3030,

            "message": "login.error.badCredentials"

i'm using postman to do this process, i already add my username and password on the Authorization tab, i'm doing something wrong?

Best Regards

Guilherme Veronezzi

James Chang

Hi Guilherme

Please let me know what account type is your company ?

As far as I know, only the reseller partner with the PSB Advanced subscription who logon as a Solution Provider can generate the PSB Management API key.

Veronezzi

Good morning James,

I have acess to a Api Key, but i can't do the authentication

James Chang

Hi Veronezzi

I suggest to open a support ticket (https://www.f-secure.com/en/business/support-and-downloads/support-request) with us and provide the following info to troubleshoot:

1) X-Transaction

2) username

3) account name that has x-api-key