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Question about APi

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Veronezzi
Veronezzi W/ Alumni Posts: 2 Security Scout

Good afternoon,


I'm trying to use f-secure api-key, but when i try to authenticate, the follow error ocour:


"code": 3030,

            "message": "login.error.badCredentials"


i'm using postman to do this process, i already add my username and password on the Authorization tab, i'm doing something wrong?


Best Regards


Guilherme Veronezzi

Answers

  • JamesC
    JamesC W/ Partner, W/ Staff, W/ Moderator Posts: 522 Moderator
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    Hi Guilherme

    Please let me know what account type is your company ?

    As far as I know, only the reseller partner with the PSB Advanced subscription who logon as a Solution Provider can generate the PSB Management API key.

  • Veronezzi
    Veronezzi W/ Alumni Posts: 2 Security Scout
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    Good morning James,

    I have acess to a Api Key, but i can't do the authentication

  • JamesC
    JamesC W/ Partner, W/ Staff, W/ Moderator Posts: 522 Moderator
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    Hi Veronezzi

    I suggest to open a support ticket (https://www.f-secure.com/en/business/support-and-downloads/support-request) with us and provide the following info to troubleshoot:

    1) X-Transaction

    2) username

    3) account name that has x-api-key

This discussion has been closed.