To stay updated on your favorite discussions, please create an account or log in. Then, click the Bookmark icon to subscribe and receive notifications.

F-Secure Elements Endpoint Protection / Partner Managed / Computer Protection: Device Details?

User_101413
User_101413 Posts: 1 Contributor
edited June 2024 in Elements Endpoint Protection (EPP)

Hi Community!

Is there any documentation available for the "Device Details" info in F-Secure EEP (Computer Protection) portal's Devices view?

* Why do some devices show this info, and some don't?

* Why doesn't the "Export all computers report (CSV)" not include this info?

image.png

It's a really nifty feature, and I'd be happy to see it available in the CSV export.

Thank you everyone

Best Answer

  • MikaArasola
    MikaArasola Staff, Product Expert Posts: 89 W/ Product Expert
    Solved

    Hi!

    Sending of that information is a functionality in the latest Windows client, so if the data is missing then most likely the client is inactive or has not updated to the latest version.

    The current device listing consists of a few predefined views that have some specific data visible. We are currently working on a new listing where you can create your choose and order the data columns as you wish, use improved filters and save the created views for later. That new listing also supports exporting the visible data, either everything or the custom view.

    Basically we are pushing to get the new view out to piloting as soon as possible rather than spending double the time to also keep updating the existing views. Sorry for the inconvenience this causes. To be notified when new views could be available for piloting you can bookmark the change log for the portal.

This discussion has been closed.

Categories