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Software Updater - show Balloon tip on security related updates

tabbit
tabbit Member Posts: 7
edited June 2024 in Elements Endpoint Protection (EPP)

Hello,

we like the Software Updater feature in your product, but we would like to give people the possibility to install the updates themselves instead of pushing updates from the EPP central.

Due to this, we would like to be able to set a profile option which pops a message up in Windows, telling users that there are updates available for them to install.. Up to now I did not find an option for this.

I already opened a ticket in the past, but somehow I don't get any updates on this..

Best regards

Best Answer

  • MikaArasola
    MikaArasola Staff, Product Expert Posts: 89 W/ Product Expert
    Solved

    Manual messages will also be possible soon, we have almost completed the possibility to send messages to endpoints from the portal. These messages will come as an overlay on the screen and allow an admin to type whatever message they want.

Answers

  • JamesC
    JamesC Staff, Moderator Posts: 565 W/ Moderator

    Hi,

    As this is related to a new Feature Request, we would suggest to be in touch with your F-Secure account manager so they can raise this to product development.

  • tabbit
    tabbit Member Posts: 7

    Thank you! I got in contact after this post, but unfortunately it seems not to be planned for now.. :-(

  • MikaArasola
    MikaArasola Staff, Product Expert Posts: 89 W/ Product Expert

    One of the challenges here is that we try to abide to Windows UX guidelines and in it there is a standard mechanism for notifications (not a balloon). I'll talk to developers about the possibility to show the user a notification through the standard mechanisms to notify that updates are available, maybe there is then a possibility to later extend that to be even more apparent. Likely we could get that done during Q2.

  • tabbit
    tabbit Member Posts: 7

    Great, Mika - this is really good news! Even if I could just have the possibility to push this or some kind of manual message to everybody of concern, this would be great!

    Thank you!

  • tabbit
    tabbit Member Posts: 7
    https://community.f-secure.com/en/discussion/comment/129128#Comment_129128

    Ah, if it's also possible to send out such messages to machines in a filtered manner, that would be awesome! (e.g. to all machines with critical software updates, etc.) Looking forward to this new feature!

This discussion has been closed.

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