Web Content Control still being enforced even after disabling it in the profile

SirajTech
Posts: 1 New Member
Hello everyone.
So we have disabled web content control completely (and all other browsing protection controls are also disabled).
However, in the security events I am still seeing that browsing protection is still active. Here is a sample log:
I verified with the user that indeed they are unable to access some sites. The profile and on the endpoint is up to date.
What could be the issue?
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Answers
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Hi @SirajTech have you enabled the final flag (ie lock icon) in the settings?
If yes, I suggest to submit a FSDiag here - https://www.withsecure.com/en/support/contact-support/email-support
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